http://themejam.com/support/ Customer Support & Pre-sales Questions en-US Sat, 04 Feb 2012 18:53:27 +0000 http://bbpress.org/?v=1.0.2 q http://themejam.com/support/search.php http://themejam.com/support/topic.php?id=701#post-1840 Mon, 05 Dec 2011 22:44:40 +0000 halden 1840@http://themejam.com/support/ <p><a href="http://www.cartitleloanscalifornia.com/">Car Title Loan Companies</a><br /> Find automobile title loans, car title loan, pink slip loans and auto title loans in California, Pasadena, Ventura, Palmdale, Anaheim and Sacramento. Get the money you need instantly call 1.888.202.3451!</p> <p><a href="http://www.primetimeclothing.com/Cheap-Clothes-For-Men-s/191.htm">Cheap Clothes For Men</a><br /> Primetime Clothing is the finest wholesale clothing destributor offering wholesale fashion, wholeslae dresses &amp; wholesale women’s clothing online. </p> http://themejam.com/support/topic.php?id=663#post-1771 Mon, 24 Oct 2011 07:26:27 +0000 Brian 1771@http://themejam.com/support/ <p>No, this functionality is not part of WP Bids. </p> http://themejam.com/support/topic.php?id=663#post-1768 Sat, 22 Oct 2011 09:12:36 +0000 kathycac 1768@http://themejam.com/support/ <p>Is there a way for me to be notified when the client has viewed the proposal? </p> http://themejam.com/support/topic.php?id=602#post-1684 Tue, 23 Aug 2011 12:52:35 +0000 IamHenri 1684@http://themejam.com/support/ <p>Hi there,<br /> I downloaded gadget for one of my website. Not public yet!<br /> Anyway, I was writing pages, and I checked that there is no way to change page templates.<br /> Is there any way to do this?<br /> Thanks a lot,<br /> Cheers,<br /> Henri </p> http://themejam.com/support/topic.php?id=530#post-1605 Fri, 29 Jul 2011 15:28:56 +0000 jason94024 1605@http://themejam.com/support/ <br /> http://themejam.com/support/topic.php?id=521#post-1591 Tue, 26 Jul 2011 07:58:12 +0000 Brian 1591@http://themejam.com/support/ <p>At this time, there isn't an "approve/decline" feature. There is a feedback feature, which uses WordPress native comments (and sends you an email notification).</p> <p>This seems to be a popular request, so we may add it in the future. </p> http://themejam.com/support/topic.php?id=522#post-1585 Mon, 25 Jul 2011 17:04:22 +0000 Brian 1585@http://themejam.com/support/ <p>Sorry about those link errors... we recently moved web hosts and still sorting out a few issues.</p> <p>Regarding CSS edits, these are very strait-forward to do. If you're familiar with basic tweaking of a typical WordPress theme, you're good to go. All of the CSS files are right there in the theme directory - including web, print, and mobile stylesheets.</p> <p>As for different styles and having a different logo, my recommendation is to install multiple instances of WP + WPBids. That's the easiest/quickest way to do it. </p> http://themejam.com/support/topic.php?id=522#post-1584 Mon, 25 Jul 2011 08:27:20 +0000 Eric 1584@http://themejam.com/support/ <p>First to let you know the link at the bottom of the WPBids.com site for support does not work. Also Foliojam demo not working - database error.</p> <p>For WP Bids, how easy is it to access the css for the site as well as the mobile and print versions for editing? I'm asking because some themes require serious hacking. </p> <p>Also, is it possible to have different themes for different proposals or would it be necessary to do multiple installations to accomplish this? The reason I would need to do this is that I use a different company name/logo for SEO bids.</p> <p>Thank you </p> http://themejam.com/support/topic.php?id=521#post-1583 Mon, 25 Jul 2011 04:15:10 +0000 milkman 1583@http://themejam.com/support/ <p>Greetings, is is possible to add an Approve / Decline function to this theme. For example, client receives proposal, clicks Approve, and the site admin is sent an alert that the proposal has been accepted. Likewise, if a proposal is declined, feedback and alert could be sent (emailed?) to the site admin. Many thanks. </p> http://themejam.com/support/topic.php?id=517#post-1579 Fri, 22 Jul 2011 10:21:10 +0000 davidmovieonline 1579@http://themejam.com/support/ <p>How To Download Transformers 3 MovieTransformers 3 PosterWatch Transformers 3 Movie In FullWebsite To Watch Transformers 3 The MovieTransformers 3 Film OnlineWatch Film Of Transformers 3Hi-def Transformers 3 MovieTransformers 3 Movie On LineTransformers 3 Film SynopsisTransformers 3 Movie AwardsReviews Transformers 3 FilmTransformers 3 Movie ActorsWatch Transformers 3 Full Film Good QualityTransformers 3 Film For Cheap, Transformers 3 Movie ActorsTransformers 3 DvdsWebsite To Watch Transformers 3 The MovieWatch Full Transformers 3 Movie NowTransformers 3 Film Download ZshareTransformers 3 Movie InformationLength Of Transformers 3 FilmTransformers 3 The MovieReal Transformers 3 Film DownloadCheapest Transformers 3 FilmWatch Transformers 3 Movie 2010Watch Transformers 3 The Movie Full Version<br /> When Can I Buy Transformers 3 Movie Where To Buy Transformers 3 The Film <a href="http://watchtransformers3onlinenow.posterous.com/">Transformers 3 Teaser Download , Transformers 3 Soundtrack Download, Transformers 3 Soundtrack Download Transformers 3 Film Imdb Transformers 3 Film Hd Part<br /> Watch Transformers 3 Hd Download Transformers 3 Movie Online <a href="http://watchtransformers3onlinenow.posterous.com/watch-transformers-3-online-64261">To Watch Transformers 3 Film</a> , Ipod Transformers 3 Movie, Watch Transformers 3 Film Download Illegal Transformers 3 Movie Download I Want To Download Transformers 3 The Film<br /> Were Can I Watch Transformers 3 The Movie High Quality Transformers 3 Movie <a href="http://www.wikihost.org/w/watchtransformers3online">Watch Transformers 3 Movie Stream</a> , Download Songs Of Transformers 3, How To Download Transformers 3 Movie Transformers 3 Movie Information Downloadable Transformers 3 Movie<br /> Download Transformers 3 Film In Dvd QualityDownload Transformers 3 Movie RapidshareHigh Quality Transformers 3 MovieWhere Watch Transformers 3 FilmDownloading Transformers 3 MovieTransformers 3 Film In HdHi-def Quality Transformers 3Download Transformers 3 Movie IpodI Want To Watch Transformers 3 MovieTransformers 3 Direct Download, Transformers 3 Film Watch Full FilmDownload Transformers 3 MovieTransformers 3 Film Download Full FilmTransformers 3 Full Lenght Film In Pda FormatTransformers 3 Movie MusicTransformers 3 The Film Watch ItTransformers 3 Film TrailersTransformers 3 Film BitsDownload Movie Transformers 3 PdaBuy Transformers 3 Hq - 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using the breadcrumbs plugin is optional. If you're not using, you can define your own text in that spot (via Noble Theme Options). </p> http://themejam.com/support/topic.php?id=473#post-1485 Tue, 10 May 2011 11:24:47 +0000 Thoughts About Bowen 1485@http://themejam.com/support/ <p>Brian, re: #3. </p> <p>On the webpage where you have an index to ThemeJam themes (<a href="http://themejam.com/wordpress-themes)" rel="nofollow">http://themejam.com/wordpress-themes)</a>, for the Noble theme instead of "Home" (as shown in the demo) there is a string of text ("Wordpress Elegance since ___"). Does that mean the plugin can be "disabled" and a "short description" of the blog can be entered instead in that part of the page? </p> <p>Or is there a better location for a "short description"?</p> <p>5. Can "by Admin" be deleted from the line under the heading for each post, so only the date of posting is shown?</p> <p>Thanks.</p> <p>Larry </p> http://themejam.com/support/topic.php?id=473#post-1483 Tue, 10 May 2011 08:07:25 +0000 Brian 1483@http://themejam.com/support/ <p>Here are answers to your questions:</p> <p>1. As far as I know, comment size is unlimited. WordPress does not include an option to limit these. There may be a plugin for that, but I don't know of any.</p> <p>2. Yes. The right column is a widget sidebar, so you can add any widgets you want there, including the Categories widget, which displays categories and sub-categories.</p> <p>3. These "breadcrumbs" rely on the plugin, Yoast Breadcrumbs. I know that the plugin gives you the option to customize the word "Home" to be something else. I'm not sure if there is an option remove this word. You might find a solution on the website for the Yoast Breadcrumbs plugin, here: <a href="http://yoast.com/wordpress/breadcrumbs/" rel="nofollow">http://yoast.com/wordpress/breadcrumbs/</a></p> <p>4. Yes, Noble provides an option to disable this "toggle" feature, which makes it a traditional blog layout with the article followed by the comments all on one page.</p> <p>Hope this helps!</p> <p>Brian </p> http://themejam.com/support/topic.php?id=473#post-1481 Mon, 09 May 2011 17:56:00 +0000 Thoughts About Bowen 1481@http://themejam.com/support/ <p>Brian, some questions about the Noble theme:</p> <p>1. Is there a limit for the amount of characters a Comment can include? Can the amount of space (characters) for Comments be limited? </p> <p>2. Can the widget area below "About" and "Search" as shown on the demo layout include a list of Categories and sub-categories?</p> <p>3. In the Noble demo layout when one displays an option from the Categories or Pages menu, "Home &gt;&gt;" starts the string displayed near the top of the page (e.g. Home &gt;&gt; Parent Category 1 &gt;&gt; Child Category 1". Is it possible to remove "Home &gt;&gt;" so the string starts with the parent category or page (e.g. Parent Category 1&gt;&gt; Child Category 1"?</p> <p>4. I understand that the "Discussion" link in order to display Comments can be bypassed so that if someone clicks on the comments link to the upper right of the post, the entire post with comments can be displayed. Can you please confirm that this can happen in Noble? Many of our readers might not think to click on "Discussion" if the Comments aren't displayed when expected.</p> <p>Thanks for your help with these questions. Assuming the Noble theme can accommodate them, we expect to purchase that theme shortly. </p> http://themejam.com/support/topic.php?id=467#post-1461 Mon, 25 Apr 2011 13:39:09 +0000 Brian 1461@http://themejam.com/support/ <p>Yes, upgrades are free for customers who purchased the theme.</p> <p>If you've purchased Clean Slate and have not upgraded to version 2.0, please send an email to <a href="mailto:brian@themejam.com">brian@themejam.com</a>. You must provide the email address you used at the time of purchase (the one associated with your PayPal account) to be verified. </p> http://themejam.com/support/topic.php?id=467#post-1460 Mon, 25 Apr 2011 09:58:13 +0000 sakkkitech 1460@http://themejam.com/support/ <p>Can I upgrade my wp theme cleanslate v.1.0 to v.2.0 for free. </p> http://themejam.com/support/topic.php?id=444#post-1360 Wed, 30 Mar 2011 08:51:32 +0000 Brian 1360@http://themejam.com/support/ <p>Wow. I'm humbled by your thoughtful testimonial. I appreciate you taking the time to write it and of course for your business :)</p> <p>Thanks! </p> http://themejam.com/support/topic.php?id=444#post-1357 Tue, 29 Mar 2011 20:02:23 +0000 novaglenn 1357@http://themejam.com/support/ <p>During the past month, I've had the opportunity to evaluate several themes before deciding on CleanSlate by Brian Casel. All three present themselves as clean corporate looking themes with an emphasis on webpage look over a blog look. </p> <p>First to evaluate was "Application" by Manish Gori. Very clean, reasonably priced, however forum tech support is questionable at best. As a reply to my many questions, Manish's single reply was use it as is or we'll refund. So much for the first theme, I accepted his refund. Quick and without issue.</p> <p>Next, I tried Linen Pro by The Theme Foundry. A bit more expensive, however one expects to pay more for American. Forum tech support is the best part of Theme Foundry. I think they have 3-4 support people who respond within 10-15 minutes of a post. Only problem is that their technology is limited. Theme has many holes and their slider many problems. As responsive as they were, the limiting factor was product quality. Especially when tech support finally asked me to redesign their software to fix the multiple issues. When I said that wasn't the reason I bought their theme we reached an impasse. The Theme Foundry offered a refund and I accepted. Quick and without issue.</p> <p>Nearly frustrated that maybe my expectation were too high for a WordPress theme, I stumbled on ThemeJam's CleanSlate. Working with CleanSlate has been fun. For the first time, I found a theme designer who has really designed a fantastic package. He has added features no one else has even conceived of. Personally I think Brian Casel is brilliant. Additionally, I have no idea how this guy makes money. Just how many can he sell. With the quality received in CleanSlate, I think he could more than double his cost. There is only one negative comment and that is Brian seems to be the only support guy, and questions take about 24 hours for an answer. On the other hand, when Brian answers, his answers are worth the wait. </p> <p>So, if you are on the fence, unsure of which theme to go for, my recommendation is CleanSlate by ThemeJam. And I will go on further to say, that the industry should watch Brian Casel. The guy is talented and more good things from Brian are bound to happen. </p> http://themejam.com/support/topic.php?id=435#post-1313 Thu, 24 Mar 2011 17:12:31 +0000 novaglenn 1313@http://themejam.com/support/ <p>... and that solved the problem ... thank you. </p> http://themejam.com/support/topic.php?id=435#post-1312 Thu, 24 Mar 2011 17:09:08 +0000 novaglenn 1312@http://themejam.com/support/ <p>Never mind on how to delete. Figured it out. </p> http://themejam.com/support/topic.php?id=435#post-1310 Thu, 24 Mar 2011 16:48:55 +0000 novaglenn 1310@http://themejam.com/support/ <p>Okay, this may seem like a very simple question for you, but how do I delete a theme. </p> http://themejam.com/support/topic.php?id=435#post-1309 Thu, 24 Mar 2011 15:33:45 +0000 Brian 1309@http://themejam.com/support/ <p>Try deleting the theme, then installing it again. </p> http://themejam.com/support/topic.php?id=435#post-1308 Thu, 24 Mar 2011 10:40:20 +0000 novaglenn 1308@http://themejam.com/support/ <p>Merely saving the new zip file and installing it generated this error:</p> <p>Destination folder already exists. /home1/novaseal/public_html/wp/wp-content/themes/CleanSlate/</p> <p>Theme install failed. </p> http://themejam.com/support/topic.php?id=435#post-1307 Thu, 24 Mar 2011 10:21:19 +0000 novaglenn 1307@http://themejam.com/support/ <p>That sounds great!</p> <p>I got your email:<br /> "Here is the updated Clean Slate theme containing the fix to the slider. Replace the file, featured-slider.php."</p> <p>Haven't done an update before. I assume I reinstall theme through theme management, however what do I do with the file, "featured-slider.php"? </p> http://themejam.com/support/topic.php?id=435#post-1306 Thu, 24 Mar 2011 08:46:46 +0000 Brian 1306@http://themejam.com/support/ <p>This issue has been fixed.</p> <p>I have just sent you the updated theme (version 2.10) </p> http://themejam.com/support/topic.php?id=435#post-1303 Wed, 23 Mar 2011 22:34:28 +0000 novaglenn 1303@http://themejam.com/support/ <p>When Slider Format is Split, and Post Type is Features, there seems to be a limit of 5 entries on the Slider. How do I increase that limit? </p> http://themejam.com/support/topic.php?id=110#post-1216 Fri, 04 Mar 2011 14:09:58 +0000 Brian 1216@http://themejam.com/support/ <p>zmktwzrd - I have just emailed you regarding your account.</p> <p>To anyone who has purchased a theme and still can't access the support forums, please follow this process:</p> <p>1) Check the email you used at the time of purchase (the one associated with your PayPal or Google Checkout account). You should have received an email containing your forum username and password (created for you). Use this to login and access the support forums.</p> <p>2) Can't find it? Check your spam inbox.</p> <p>3) Still can't find it? Send me an email at <a href="mailto:brian@themejam.com">brian@themejam.com</a>. You must provide your Invoice ID which you received at the time of purchase. I will use this to verify and upgrade your forum account. </p> http://themejam.com/support/topic.php?id=110#post-1213 Fri, 04 Mar 2011 10:59:05 +0000 zmktwzrd 1213@http://themejam.com/support/ <p>When I go to the paid support area it is completely empty! </p> http://themejam.com/support/topic.php?id=405#post-1181 Thu, 17 Feb 2011 12:11:07 +0000 Brian 1181@http://themejam.com/support/ <p>A recent question within the Clean Slate forum (for customers only) was:</p> <p>"Where can I learn about CSS?"</p> <p>I thought I'd share my answer here for everyone to see:</p> <p>A good book to start with is "Designing with Web Standards" by Jeffrey Zeldman:<br /> <a href="http://www.zeldman.com/dwws/" rel="nofollow">http://www.zeldman.com/dwws/</a></p> <p>You might consider purchasing the Think Vitamin Membership for learning about web design/dev. I've heard really good things:<br /> <a href="http://membership.thinkvitamin.com/?cid=103" rel="nofollow">http://membership.thinkvitamin.com/?cid=103</a></p> <p>There are many websites that offer a wealth of information/tutorials:<br /> alistapart.com<br /> mezzoblue.com<br /> 24ways.org<br /> smashingmagazine.com<br /> sixrevisions.com<br /> (to name a few)</p> <p>I've personally been enjoying these mini-books from A Book Part. Geared more for seasoned pros, but they cover the latest breaking technologies:<br /> <a href="http://books.alistapart.com/" rel="nofollow">http://books.alistapart.com/</a></p> <p>And a fun website for seeing what's possible with CSS:<br /> <a href="http://www.csszengarden.com/" rel="nofollow">http://www.csszengarden.com/</a> </p> http://themejam.com/support/topic.php?id=402#post-1157 Mon, 14 Feb 2011 09:41:07 +0000 Brian 1157@http://themejam.com/support/ <p>Actually, this is not related to the theme.</p> <p>The demo is currently set to block search engines. That is a setting in WordPress, not a setting in Clean Slate. When this setting is disabled, the no index tag wouldn't be there. </p> http://themejam.com/support/topic.php?id=402#post-1150 Sun, 13 Feb 2011 20:23:58 +0000 zmktwzrd 1150@http://themejam.com/support/ <p>Clean Slate appears to have a no index meta tag:</p> <p>&lt;meta name='robots' content='noindex,nofollow' /&gt;</p> <p>Why is this there? Is it preventing Google indexing? </p> http://themejam.com/support/topic.php?id=392#post-1110 Mon, 31 Jan 2011 09:08:06 +0000 Brian 1110@http://themejam.com/support/ <p>WP Bids lets you create proposals, which essentially are a custom post type in WordPress. Each proposal can contain any content you'd like. So, you can create a "table of contents" list at the top of your proposal, indicating which content follows. It's entirely up to you.</p> <p>Does that help? </p> http://themejam.com/support/topic.php?id=392#post-1107 Sat, 29 Jan 2011 13:48:41 +0000 nmilne 1107@http://themejam.com/support/ <p>Does WP Bids support a Table of Contents? </p>